DELIVERY TIME: 21 DAYS. WE ARE PLEASED TO PROVIDE YOU WITH OUR BEST SERVICE. WE HAVE AN EXCELLENT, EXPERIENCED AND EFFICIENT TEAM TO TAKE CARE OF YOUR ORDER AND MAKE SURE IT REACHES TO YOUR DOORSTEP. IN THE BEST CONDITIONS.

IF THE PRODUCTS ARE TO BE CREATED, OUR PROFESSIONAL MANUFACTURING TEAM, WAZNA JEWELLERY WILL HANDLE THE SHIPPING OF THE ITEM.

ONCE YOU HAVE GONE THROUGH THE PAYMENT PROCEDURES, YOU WILL BE TAKEN TO OUR ORDER CONFIRMATION PAGE. PLEASE NOTE THAT WWW.WAZNAJEWELLERY.COM WILL NOT PROVIDE ANY SERVICES OR PRODUCTS TO ANY OFAC SANCTIONS COUNTRIES IN ACCORDANCE WITH THE LAW OF UAE.

SHIPPING POLICY

1. GENERAL INFORMATION

IF WE HAVE THE PRODUCTS IN STOCK, YOUR ORDER WILL BE SHIPPED WITHIN 15 WORKING DAYS TO THE ADDRESS THAT YOU MENTIONED DURING YOUR CHECKOUT. OTHERWISE, WE WILL CONTACT YOU TO COMMUNICATE THE SHIPPING TIME.

ALL ORDERS ARE SUBJECT TO PRODUCT AVAILABILITY. IF AN ITEM IS NOT IN STOCK AT THE TIME YOU PLACE YOUR ORDER, WE WILL NOTIFY YOU WHEN IT WILL BE AVAILABLE WITH THE EXACT DELIVERY TIME AFTER YOUR ORDER IS CONFIRMED. 

2. DELIVERY LOCATION

ITEMS OFFERED ON OUR WEBSITE ARE ONLY AVAILABLE FOR DELIVERY TO ADDRESSES IN THE UAE. WE ALSO ACCEPT ORDERS FROM INTERNATIONAL CUSTOMERS WHO ARE SHIPPING TO ADDRESSES IN GCC ONLY. ANY SHIPMENTS OUTSIDE OF THE ABOVE MENTIONED COUNTRIES ARE NOT AVAILABLE AT THIS TIME. 

3. DELIVERY TIME

AN ESTIMATED DELIVERY TIME WILL BE PROVIDED TO YOU ONCE YOUR ORDER IS PLACED. DELIVERY TIME ESTIMATES AND START FROM THE DATE OF SHIPPING, RATHER THAN THE DATE OF ORDER. DELIVERY TIMES ARE TO BE USED AS A GUIDE ONLY AND ARE SUBJECT TO THE ACCEPTANCE AND APPROVAL OF YOUR ORDER. UNLESS THERE ARE EXCEPTIONAL CIRCUMSTANCES, WE MAKE EVERY EFFORT TO FULFILL YOUR ORDER WITHIN [15] BUSINESS DAYS OF THE DATE OF YOUR ORDER.

BUSINESS DAYS MEAN SUNDAY TO THURSDAY, EXCEPT HOLIDAYS.

PLEASE NOTE WE DO NOT SHIP ON THE WEEKENDS AND IN PUBLIC HOLIDAYS. DATE OF DELIVERY MAY VARY DUE TO CARRIER SHIPPING PRACTICES, DELIVERY LOCATION, METHOD OF DELIVERY, AND THE ITEMS ORDERED. PRODUCTS MAY ALSO BE DELIVERED IN SEPARATE SHIPMENTS. 

4. SHIPPING COSTS

FREE DELIVERY IN THE UAE ONLY OVER SPENDING 5000 AED .

PLEASE NOTE THAT THE SHIPPING CHARGES ARE SUBJECT TO CHANGE DEPENDING ON YOUR LOCATION.. TO FIND OUT HOW MUCH YOUR ORDER WILL COST, SIMPLY ADD THE ITEMS THAT YOU WOULD LIKE TO PURCHASE TO YOUR CART, AND PROCEED TO THE CHECKOUT PAGE. ONCE AT THE CHECKOUT SCREEN, SHIPPING CHARGES WILL BE DISPLAYED.

ADDITIONAL SHIPPING CHARGES MAY APPLY TO REMOTE AREAS OR FOR LARGE OR HEAVY ITEMS. YOU WILL BE ADVISED OF ANY CHARGES ON THE CHECKOUT PAGE.

5. DAMAGED ITEMS IN TRANSPORT

IF THERE IS ANY DAMAGE TO THE PACKAGING ON DELIVERY, CONTACT US IMMEDIATELY AT [email protected]. 

6. QUESTIONS

IF YOU HAVE ANY QUESTIONS ABOUT THE DELIVERY AND SHIPMENT OR YOUR ORDER, PLEASE CONTACT US AT [email protected].

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